Registering with the practice If you wish to register with the practice, you must live within the practice catchment area around Dunfermline, including Townhill, Wellwood, Kingseat, Halbeath, Rosyth, Crossford and Cairneyhill.
How to see a doctor at the surgery The best way to access medical services is to use our new online system by clicking on the "Online Consult" button at the top of the page or click here
The form you complete will be reviewed by a clinician and they will advise our patient advisors what the next steps should be. This could be an appointment, a prescription or for another healthcare professional to contact you.
If an appointment is required our patient advisors will telephone you back to arrange a time for you to see a clinician.
If the clinician feels you need seen on the same day, this may not be by the doctor of your choice.
The link is available 24 hours a day and the earlier the form is submitted means we can review this as quickly as possible. We can only review forms during the surgery times below.
Surgery times There are regular surgeries running throughout the day (Monday – Friday) between 8.30am and 5.20pm. There is a doctor on call for emergencies throughout the day. On a Monday, appointments with a doctor are available until 7pm. All doctors appointments are 10 minutes, unless you require translation services or a type of procedure which may take longer in which case these would be discussed in advance with Reception. Our office staff are on duty and our telephone lines are open Monday to Friday from 8.00am to 8.30am for emergency immediate medical assistance and 8.30am until 6pm for general enquiries. The surgery opens at 8.30am.
Telephone advice from your doctor On occasion, it may be necessary to request medical advice from the doctors by telephone. If this is required, please complete and online form and ask for a telephone appointment.
Home visits Patients whose illness prevents them from attending the surgery can be visited at home. If a home visit is necessary, it would greatly assist the doctor if you could make the request by completing an online access form before 9.30am. Please remember, house calls are very time consuming and the doctor can see at least five patients in the surgery in the time it takes to make one house call. If you feel it is an emergency, please telephone the surgery so that our care advisors can assist you.